OPENTEXT INTELLIGENT CAPTURE SERVICES
C H O O S E A S E R V I C E
O P E N T E X T I N T E L L I G E N T C A P T U R E S E R V I C E S
UPGRADES & MIGRATIONS
The Forefront Technologies Team:
- Has significant experience and in-depth knowledge in implementing and upgrading the
core Intelligent Capture/Captiva platform and associated modules including: - OpenText™ Intelligent Capture Core
- Intelligent Capture Web Client
- Intelligent Capture Advanced Recognition
- Intelligent Real-Time Capture
- Intelligent Mobile Capture
- Intelligent Capture Invoice
- Extensive expertise in supporting our clients with a seamless transition to the new
release of Intelligent Capture / Captiva.
- Proven methodology and plan to minimize risk, reduce cost and timeline, and
ensure success for any Documentum upgrades regardless of complexity.
- Offers extensive experience in developing custom upgrade strategies and planning for each client’s unique situation, establishing data migration processes, and deploying high-performance software tools to handle large Intelligent Capture / Captiva migrations
- Cloud Migrations, Cloud hosting and ongoing operations and maintenance of Intelligent Capture / Captiva Systems.
O P E N T E X T I N T E L L I G E N T C A P T U R E S E R V I C E S
DESIGN & IMPLEMENTATION
Ensure a successful Information Management project implementation. Plan strategically and execute tactically with key business and IT stakeholders for a successful digital transformation.
Forefront Technologies has been designing and implementing OpenText Documentum Captiva and Intelligent Capture solutions for OpenText’s largest customers. Our Professional Services team has implemented, upgraded, support, integrated, maintained, and cloud hosted critical systems for clients in all major industry and government sectors. With thousands of hours of design and configuration experience, we can handle large volume, enterprise level scanning/image capture solutions.
The Forefront Technologies Team:
- Has significant experience and in-depth knowledge in implementing and upgrading the
core Intelligent Capture/Captiva platform and associated modules including: - OpenText™ Intelligent Capture Core
- Intelligent Capture Web Client
- Intelligent Capture Advanced Recognition
- Intelligent Real-Time Capture
- Intelligent Mobile Capture
- Intelligent Capture Invoice
- Extensive expertise in supporting our clients with a seamless transition to the new
release of Intelligent Capture / Captiva.
- Proven methodology and plan to minimize risk, reduce cost and timeline, and
ensure success for any Documentum upgrades regardless of complexity.
- Offers extensive experience in developing custom upgrade strategies and planning for each client’s unique situation, establishing data migration processes, and deploying high-performance software tools to handle large Intelligent Capture / Captiva migrations
- Cloud Migrations, Cloud hosting and ongoing operations and maintenance of Intelligent Capture / Captiva Systems.
O P E N T E X T I N T E L L I G E N T C A P T U R E S E R V I C E S
CLOUD & ON PREMISE MANAGEMENT
Extend your IT teams with Forefront Technologies Professional Services team of application experts.
The Forefront Technologies Team:
- Has significant experience and in-depth knowledge in implementing and upgrading the
core Intelligent Capture/Captiva platform and associated modules including: - OpenText™ Intelligent Capture Core
- Intelligent Capture Web Client
- Intelligent Capture Advanced Recognition
- Intelligent Real-Time Capture
- Intelligent Mobile Capture
- Intelligent Capture Invoice
- Extensive expertise in supporting our clients with a seamless transition to the new
release of Intelligent Capture / Captiva.
- Proven methodology and plan to minimize risk, reduce cost and timeline, and
ensure success for any Documentum upgrades regardless of complexity.
- Offers extensive experience in developing custom upgrade strategies and planning for each client’s unique situation, establishing data migration processes, and deploying high-performance software tools to handle large Intelligent Capture / Captiva migrations
- Cloud Migrations, Cloud hosting and ongoing operations and maintenance of Intelligent Capture / Captiva Systems.
O P E N T E X T I N T E L L I G E N T C A P T U R E S E R V I C E S
CLOUD HOSTING & MIGRATIONS
Forefront Technologies Cloud Hosting & Cloud Migration Services aligns businesses with world class security requirements, application expertise and service level commitments, to provide teams with fast, secure, and available solutions. Forefront Technologies partners with AWS and Azure to host and manage the full solution stack with a single point of accountability for every facet of the cloud journey, including advisory, transformation and management services that cover applications, infrastructure, and operations, all under a single SLA.
The Forefront Technologies Professional Services Team supports the deployment, integration, ongoing management and optimization of Information Management applications and infrastructure as well as delivering cost efficiencies, scalability, security, and flexibility.
Cloud Operations & Maintenance
Manages all infrastructure and operations, including platform, application, system, security, performance, availability, and capacity management using ITIL best practices.
Business Solution Services
Manages Information Management applications as well as providing support for customizations and integrations, application upgrades service requests and more.
Proactive Support
Detects and escalates performance and service disruptions in addition to 24x7 support. Includes a complete incident management policy as part of a SOC-II compliant information security framework.
Service Management
Service Managers oversee all aspects of the cloud managed services program, from project initiation and onboarding to implementation and daily management, for streamlined communications with a single point of contact.
Flexible Cloud Platform
Host with one of our Public Cloud partners, including Microsoft Azure or Amazon Web Services.
Forefront Technologies Cloud Hosting and Migration services include enterprise information management applications, cloud infrastructure and managed services operations. This covers you administration, patching, upgrades, monitoring, alert management, penetration testing, backups, multi-region disaster recovery and security vulnerability scanning.
If at any time clients wish to migrate to a 100% on-premises or 100% cloud-based solution, everything can be migrated between the cloud and on-premises hosting. External cloud hosting can be accomplished on your existing cloud or by utilizing the Forefront Technologies offered cloud solution.