OPENTEXT DOCUMENTUM SERVICES
Forefront Technologies is one of the original select services partners for Documentum and has been assisting organizations with robust Documentum projects for over 25 years with implementations, upgrades, integrations, optimizations, customizations, support, training and more. With thousands of hours of Documentum experience with customers around the world, we can handle large content repositories containing millions of objects, documents, and renditions.
C H O O S E A D O C U M E N T U M S E R V I C E
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UPGRADES & MIGRATIONS
O P E N T E X T D O C U M E N T U M S E R V I C E S
DESIGN & IMPLEMENTATION
Ensure a successful Information Management project implementation. Plan strategically and execute tactically with key business and IT stakeholders for a successful digital transformation. Forefront Technologies has been working with Documentum’s largest customers for over 25 years with implementations, upgrades, support, training and more. With thousands of hours of Documentum data migration experience, we can handle large content repositories containing millions of objects, documents, and their renditions.
Strategy & Planning Services
Investing in a business-centric strategy that aligns Information Management projects to business goals has been shown to pay dividends. Forefront Professional Services helps identify and prioritize goals to support an organization’s near and longer-term planning, addressing implementation, adoption, and the operation of solutions. With more than two decades of experience delivering Information Management solutions, the Forefront Technologies team helps plan the right scope and approach to projects and how to best account for broader business objectives at the appropriate time.
Strategy & Planning Services
Getting the support and buy-in on projects, solutions and adoption expectations from the business is key to establishing a successful implementation. With Forefront Technologies Implementation Services, organizations have access to experts with the tools and experience to accelerate projects. The Forefront Technologies Professional Services team guides organizations through each stage of a project lifecycle and offers industry-skilled, product-certified implementation consulting services experts, either complementing an organization's existing team or taking on complete project management.
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CLOUD & ON PREMISE MANAGEMENT
Extend your IT teams with Forefront Technologies Professional Services team of application experts.
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CLOUD HOSTING & MIGRATIONS
Forefront Technologies Cloud Hosting & Cloud Migration Services aligns businesses with world class security requirements, application expertise and service level commitments, to provide teams with fast, secure, and available solutions. Forefront Technologies partners with AWS and Azure to host and manage the full solution stack with a single point of accountability for every facet of the cloud journey, including advisory, transformation and management services that cover applications, infrastructure, and operations, all under a single SLA. The Forefront Technologies Professional Services Team supports the deployment, integration, ongoing management and optimization of Information Management applications and infrastructure as well as delivering cost efficiencies, scalability, security, and flexibility.
Cloud Operations & Maintenance
Manages all infrastructure and operations, including platform, application, system, security, performance, availability, and capacity management using ITIL best practices.
Business Solution Services
Manages Information Management applications as well as providing support for customizations and integrations, application upgrades service requests and more.
Proactive Support
Detects and escalates performance and service disruptions in addition to 24x7 support. Includes a complete incident management policy as part of a SOC-II compliant information security framework.
Service Management
Service Managers oversee all aspects of the cloud managed services program, from project initiation and onboarding to implementation and daily management, for streamlined communications with a single point of contact.
Flexible Cloud Platform
Host with one of our Public Cloud partners, including Microsoft Azure or Amazon Web Services.
Forefront Technologies Cloud Hosting and Migration services include enterprise information management applications, cloud infrastructure and managed services operations. This covers you administration, patching, upgrades, monitoring, alert management, penetration testing, backups, multi-region disaster recovery and security vulnerability scanning.
If at any time clients wish to migrate to a 100% on-premises or 100% cloud-based solution, everything can be migrated between the cloud and on-premises hosting. External cloud hosting can be accomplished on your existing cloud or by utilizing the Forefront Technologies offered cloud solution.
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CUSTOM INTEGRATIONS
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DOCUMENTUM AS A SERVICE
Documentum as a Service (DaaS) is a complete managed service built for the enterprise,
where OpenText is responsible for the operation of your Documentum software in the
cloud. DaaS provides our customers with significant advantages, including: